We are ready and available to help you via phone, email, and chat. It is easy to do payroll and their customer support is outstanding." Customer support at Paychex Flex is quite good. Paychex support is here to help with online resources and responsive service professionals available via phone. For the fourth consecutive year, Paychex, Inc., a leading provider of human resources, payroll, benefits, and insurance solutions, has won a Stevie Award® for Excellence in Customer Service. Our Customer Service Representative is very knowledgeable, very helpful, available and committed to helping us every time we need her. Both the Paychex Flex Select and Paychex Flex Pro are more expensive and range from $90 to $158 a month along with $3 to $3.65 per employee each month. The best phone number for Paychex is their 877-273-2510 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. In total, you can communicate with Paychex using 2 different media: phone, web. Paychex Flex is an ideal payroll and HR solution for small and midsize businesses in a variety of industries, including retail, professional services, food service, manufacturing, and construction. Customer Support. In total, there are 7 ways to get in touch with them. Very poor undependable service and… Very poor undependable service and non-responsive to concerns. GetHuman features available: Current hold time. Para garantizar que brindemos la información más actualizada y de mayor precisión, algunos contenidos de este sitio web se mostrarán en inglés y los proporcionaremos en español una vez que estén disponibles. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Contact Paychex customer service. It is easy to do payroll and their customer support is outstanding." You can also visit our customer employee support page for information about logging in to your accounts, where you can find your W-2, and more. How long does it take to get set up with Paychex services? We’ll work with you to collect the necessary paperwork and balance your year-to-date payroll data. While Paychex does not offer live chat, they do have a phone number. Paychex personnel have a high turnover rate at least every few months. Just answer a few questions and we'll be in touch shortly. Connect with a U.S. based service specialist for help with your Paychex HR, payroll, and employee benefits solutions — when and how you want it. Interested in a free quote or a product demo? For this reason, we ask that you please contact your employer or on-site administrator before contacting Paychex. Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by … I would give that 10/10. Customer support at Paychex Flex is quite good. Proposed new relief bill includes new PPP, expanded UI benefits, tax credits and more. Employees not using Paychex Flex or MyPaychex may log in here to access their retirement contributions, health insurance, FSA, and premium-only plans. Paychex is proud to provide 24/7, U.S.-based customer support. I would say the customer service was certainly the worst." Paychex tiene el compromiso de brindar recursos para la comunidad hispanohablante. For this reason, please first contact your employer or on-site administrator before contacting Paychex. Please be aware that depending on the situation, we may not be authorized to speak with you. Contact a Local Branch. Paychex Flex Customer service Support Contact Numbers The Paychex customer service information is available for clients and employees. Remind me when call center opens. Paychex users who pay for higher-tier memberships can use additional HR tools that may prove helpful with time and schedule management software. Depending on the services you’re interested in, we will work with you to gather the necessary information to get you started as soon as possible. Bloomberg the Company & Its Products The Company & its Products Bloomberg Terminal Demo Request Bloomberg Anywhere Remote Login Bloomberg Anywhere Login Bloomberg Customer Support Customer Support If there is a problem with an employee paycheck and an in-house Human Resources Department is available within the company, contact with that human resources department is important. Customer Support: 3.9 / 5 "It's hard to pick what was the worst. This year, a panel of judges selected Paychex Flex® Assistant, the company's customer service chatbot, as a bronze winner for Best Use of Technology in Customer Service. Paychex Flex is an all-in-one Payroll & HR solution that you can build on as your business grows or changes. One reason why Paychex is so popular is its customer service. Log in to Paychex Flex®, then click the question mark icon at the bottom right. Contact us for more information about our products and services. Paychex has a page or online help desk for customer service, but you can also call them on the phone. No one is empowered to take corrective action. Contacting Paychex. I’m an employee and have a question about my paycheck. Paychex tiene el compromiso de brindar recursos para la comunidad hispanohablante. Find contact information for help with Paychex Flex payroll, time and attendance, health and benefits, and more. We have 100+ office locations across the U.S. Find one near you. Interested in a free quote or a product demo? Paychex Flex is an ideal payroll and HR solution for small and midsize businesses in a variety of industries, including retail, professional services, food service, manufacturing, and construction. Para garantizar que brindemos la información más actualizada y de mayor precisión, algunos contenidos de este sitio web se mostrarán en inglés y los proporcionaremos en español una vez que estén disponibles. I’m a customer and need to get in touch with Paychex. Paychex Flex Login instructions. New Customers. A mailbox for personnel who have left continues to receive email but is answered by others. Visit our login page to access Paychex Flex as well as our other Paychex systems, whether you are an administrator, business owner, employee, accountant, or financial advisor. ‎The PBA Mobile App is available for all Paychex Benefit Account subscribers. “Our Paychex Flex Assistant is a strong example of that shift and would not have been possible without a tight and ongoing partnership between the IT and Paychex service teams. Their insurance arm, however, isn't as good at customer service … Contact your customer representative or call 833-299-0168. The software is scalable and comes enriched with features like W-2 preparation, vacation/leave tracking, 401(k) tracking, check printing etc. "If I ever do have an issue, the customer service … Proposed new relief bill includes new PPP, expanded UI benefits, tax credits and more. Get login help, how to find your W-2 and a listing of support contacts for your retirement accounts and FSA questions. You rarely can speak with a supervisor. Like I've said, the turn-around time is usually less than one hour. Paychex chatbot awarded for Best Use of Technology in Customer Service. In addition to payroll services for businesses of all sizes, Paychex offers all-in-one technology and support, including: Paychex is proud to provide 24/7, U.S.-based customer support. 4.1 / 5 "Customer service is easy to work with and gets things resolved." You can call Paychex at (877) 405-5877 toll free number, write an email, fill out a contact form on their website www.paychex.com, or write a letter to Paychex Inc, 911 Panorama Trail South, Rochester, New York, 14625, United States. You can also call 833-299-0168 for additional support options. "Paychex Flex is very user friendly. Just answer a few questions and we'll be in touch shortly. Available features will vary and are dependent upon your employer’s plan options. We’re available 24/7/365. Their insurance arm, however, isn't as good at customer service … Paychex Go Log in to access your pay stubs and Form W-2 from our simple, online payroll service. Can you help me? 1 - 1000+ Rating: 4.1 / 5 (1000) Payroll Help. 866-933-3185 - Option 4. They will give you a designated payroll representative who will be your primary contact and take care of most of the customer support in the organization. Those plans include more features than Paychex Express Payroll does. Please visit our customer support page for help regarding your services, including specific ways you can contact us. Our versatility means there is no 'ideal' customer. Fastest way to … In order to keep your information safe, Paychex support staff may not be authorized to speak with our clients’ employees, depending on the situation. For example, if you’re switching to Paychex payroll services from another provider, you can typically get up and running within 24-48 hours. "Our goal of any chatbot session is that it ends with a successful result and a satisfied customer." They will give you a designated payroll representative who will be your primary contact and take care of most of the customer support in the organization. This year, a panel of judges selected Paychex Flex® Assistant, the company's customer service chatbot, as a bronze winner for Best Use of Technology in Customer Service. To reach Paychex customer service, call 833-299-0168 Are you an employee of a Paychex customer? We are ready and available to help you via phone, email, and chat. Paychex support is here to help with online resources and responsive service professionals available via phone. I would say the customer service was certainly the worst." — Mike Gioja, Paychex SVP of IT and product development And to make the switch even faster, we’re often able to help pull your data directly from your previous payroll company's system. Ideal number of Users: 1 - 999. Paychex Flex is a payroll software that can be suitable for both a small business owner as well as appropriately helpful for a large corporate office. Our goal of any chatbot session is that it ends with a successful result and a satisfied customer – through the bot, live agent chat, or phone call – 24/7/365. Time and Labor Online. Paychex offers time tracking through its Paychex Flex platform, which costs extra to add. This year, a panel of judges selected Paychex Flex® Assistant, the company's customer service chatbot, as a bronze winner for Best Use of Technology in Customer Service. Time & Attendance Help. "Paychex Flex is very user friendly. We have approximately 100 locations across the U.S. and Europe, and more than 15,000 employees who are dedicated to providing service and support wherever your business is located. High volume recruiting needs and business growth strategies through talent acquisition. The support we receive from Paychex Flex is amazing. 4.4 / 5 "The customer service at Paycom is the best I have ever worked with. Use it to run payroll and integrate your HR administration, retirement, and insurance management with service the way you want it and our expert knowledge of the regulations that could affect your business. Log in to Paychex Flex®, then click the question mark icon at the bottom right. 1 in 12 U.S. private sector workers paid through Paychex. Payroll support available 24/7, 365 days per year. Paychex Flex Assistant, our customer service chatbot, was a bronze Stevie Award winner for Best Use of Technology in Customer Service. Should I fill out your form? It integrates with select time and schedule management platforms, including Dolce Software and OnShift. I would give that 10/10. Customer service through Paychex has been very challenging for our business, which ultimately led us towards switching payroll service providers. Get help setting up your login as well as help troubleshooting login problems. Call 833-299-0168 are you an employee and have a high turnover rate at least every few months customer... Service providers in customer service information is available for clients and employees information for help online! Recruiting needs and business growth strategies through talent acquisition and available to help via. Contacts for your retirement accounts and FSA questions there is no 'ideal ' customer. 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