Use our boiler quote calculator (no personal details needed). a) Check ignition of main flame is smooth and reliable. Get a fixed price in 60 seconds & installation as quick as tomorrow. Check the fuses and switches. Each of them describes the possible problems of a particular model of boiler of this brand. ? If fault occurs several times, notify heating engineer temperature stat open circuit, Not heat requirement, pump defective, radiator valves closed, Check water pressure and add water if required, No flame detected (no flame message after expiration of safety time), Reset, if fault occurs a number of time, notify heating engineer, insufficient gas , check polarity of line power connection, ignition electrodes and ionization current, Impermissible LPB segment number or equipment number, Incompatibility between LPB interface/basic unit. Check that the boiler is being supplied with power. You will need to hire a registered Gas Safe Engineer to diagnose and repair the problem. Blocking Error is shown in the Flow Temperature and Settings Display. In other models, the problem can be identified by visual inspection of the boiler. Heatable uses cookies to give users the best possible experience. The Potterton Promax System HE Plus is a fully automatic gas fired wall mounted condensing system boiler. After a failure, it happens most days. b) Check power supply is available to ignitor during ignition period. Modern boilers are designed to lockout when the system detects signs of overheating to prevent serious damage. to get a fixed price on the screen instantly. The boiler is set to give a maximum output of :-12 models - 12 kW 13 kW (Condensing) 15 models - 15 kW 16.2 kW (Condensing) 18 models - 18 kW 19.4 kW (Condensing) 24 models - 24 kW 25.9 kW (Condensing) E133 error code on a Baxi/ Potterton / Main boiler is an ignition lockout fault code. c) Check operation of ignitor. If your Potterton boilers pressures drop too low, it will stop working and display the E119 error code. If this thermostat operates the boiler will lockout and the Status LED will flash Red once a second. Loose connection on leads to overheat cut off device. 08804726 (VAT No. LoveLeads Ltd t/a Heatable is registered in England and Wales No. Ive checked the pressure - its fine just over the 1 in the green band. If a boiler locks out, it’s because continued operation would be harmful. I asked why do you think it's working sometimes..He replied it could be the GOD. Black Friyay Boilers You can easily do this yourself as a DIY task, simply purchase a valve key from your local hardware store and lay down some sheets. Is your boiler leaking or losing pressure? Potterton Boiler Manuals Listed below are all the manuals for Potterton. Curious to know which boiler brand performed worst? Control Box goes to lockout. If your radiators are not heating up evenly, or you notice that a radiator in a particular location is not getting warm or as warm as it should be, then you may have too much air in your heating system. Before call the service, conduct an independent examination and draw a parallel between identified problem ant the same one in the manual. At Heatable, we fit new boilers from as little as £1,545, all over the UK. Pilot Burner Lights. Perhaps one of these tables will save your time and money. Problem with Potterton Promax 15 HE boiler. Hi. Pilot Burner Lights Main burner lights Control box locks out. To prevent this issue reoccurring you can insulate the condensate pipe and instruct an engineer to re-locate the pipe to an area where it is less likely to fall below freezing point, like inside your house. This is normally set at 99 which is equivalent to 4680 RPM. Heatable acts as a credit broker (not as a lender) and offers credit products through a panel of lenders. Free appliance repair help, parts and troubleshooting advice for nonprofessionals. From the information below it is possible to determine the function the control is performing at any one time. Find out what replacement you need along with costs (takes 60 seconds). They’ll fault find by testing the connection to the PCB from the gas valve, as well as checking the PCB and gas valve for faults. This allows the fan speed to be adjusted in 3 x 60 RPM increments above and below the nominal speed of 4680 RPM - Setting 03 on the Flow. View and Download Potterton Suprima 30 HE installation & service instructions manual online. A boiler overheating is often the result of the safety features failing. Increase the value with the CH temperature knob or if a room thermostat is connected, increase the temperature on the room thermostat. The first time you get a Lock out on your boiler, meaning that the boiler shuts down resulting in you having no … The type of lockout is shown in the Flow Temperature & Settings Display. Want an exact price on a new boiler? Over time diverter valves can become worn and begin to “stick” failing to open completely or only partially opening so that the flow of hot water is reduced. Got home yesterday and it was on 'lock out', pressure is fine so despite switching it all off etc, can't get it to fire up again. Ignition lockout: Michael Shergold: ... That is it doesn't lock out if either of the thermostats (cylinder and room) switch it off first. You will need to increase the pressure in the boiler, how exactly you do this varies from boiler to boiler, but you can find the exact instructions by referring to the user manual. b) Check voltage supply for interference. [1] Price based on a like for like combi swap in a 2 bed, 1 bathroom terraced home with a standard flue, [*] Installation dates are subject to installer availability, [ยน] only available on combi boiler installations. If you are experiencing the boiler lockout you can press the reset button visible on the boiler. If you decide to keep an old boiler with no warranty, then it is likely to continue to experience problems and you have got to consider how much that will cost you in the long term. In this guide, we will explore some of the most common Potterton boiler problems, along with their error codes and faults and explore some possible solutions. For important faults, alongside the fault code the boiler will lock out. This is achieved by connecting a DC micrometer in series. Check whether the gas isolation cock is properly open. 805259). When this happens, your boiler will stop working and you will have no central heating or hot water. Temperature within boiler casing too high. The boiler will then run for a random length of time then the lock-out light comes on again. {{ article.digest | limitTo: 60 }}{{article.digest.length > 60 ? I'm experiencing repeated lockouts on hot water demand on our Potterton Combi 100, where after 2-3 minutes the water runs stone cold and you notice the red 'lockout' light is illuminated on the front panel of the boiler. Use this clickable form to get a fixed price on the screen instantly. Just click on the model or the Gas council number and the manual will download at the bottom of the page. Replace box if faulty. This has been factory set to ensure that the correct air signal pressure is produced and may have been set anywhere between oo and 06. If your boiler has gone into lockout, it’s most likely due to the boiler overheating, and this should be a relatively easy fix you can try on your own. We tried to find when the first Potterton Suprima boilers came out. Therefore, do not keep trying to restart the boiler before the exact problem has been investigated, diagnosed, and repaired. Use the Search icon or for mobiles use Menu→Search. ... POTTERTON A Trading Division of Baxi Heating UK Ltd (3879156) A Division of Baxi Group Brooks House, Coventry Road, Warwick. New, modern boilers are far more efficient than old boilers, this means they are better able to use the heat they produce and produce less waste. a hole somewhere in your heating system, responsible for the gradual loss of pressure. This will cause a blockage that prevents the water from leaving the boiler, as a result your Potterton boiler will lockout. Main burner remains alight when on/off switch in 'OFF' position. Use our quick and easy tool to get your. Find out in our report of the worst boilers. Heatable is authorised and regulated by the Financial Conduct Authority (reference no. If the property has a prepayment meter ensure it has sufficient credit. Baxi error code E133 – ignition lockout. This is when a blocking error has occurred and then cleared, this event is then stored in the memory until another blocking error occurs at which time the control updates the display to reflect the new event. Need to know the cost of a new boiler, quick? Ensure that timers & thermostats are calling for heat. Sometimes boiler repairs can be incredibly expensive, especially when key components such as the PCB or heat exchanger need to be replaced. If the condensate pipe is frozen, your Potterton boiler will lockout and display the fault code E133. c) Check overheat cut off device has not operated. If your boiler keeps “locking out” with no obvious cause or error code being displayed, then this could be caused by a variety of different issues, including a faulty heat exchanger, faulty thermostat, or a faulty PCB. In some cases, it may also be sludge build-up, formed over time, as water begins to stagnate and combines with the natural metallic debris from the radiator itself and the boiler systems pipes. Control Box goes to lockout. I have a Powermax boiler. This is a mechanical component within the boiler, which controls the flow of hot water between your central heating system and water outlets. The Potterton Suprima was manufactured with an inherent printed circuit board problem. Once you have bled all your radiators, you will need to repressurise your Potterton boiler. When your heating is switched off and cool, and you have prepared for the mess, with a bucket at the ready, it is time to release the excess air. During winter, when the temperatures drop below freezing, it is common for the condensate pipes to become frozen, preventing the waste from flowing to the drains. Should you replace your Potterton boiler. Legal. For more information see the Fault Finding Chart. No matter how well you take care of your boiler, wear and tear are inevitable and so over time problems can arise and when they do can cause major inconvenience and discomfort. (your fixed price will appear on screen). OR ii) Boiler max temperature exceeded for overtemperature (probable pump jammed or air in the circuit). This is when a lockout has occurred and the control has been reset, this event is then stored in the controls memory until another lockout occurs and is reset at which time the display is updated to reflect the new event. This is useful when diagnosing faults, as failure to carry out a step may point to a malfunctioning component. The first way to diagnose a fault with your Potterton Suprima is via the panel behind the hinged cover to the right hand side of your boiler. The boiler will require resetting before it will re-light. The ‘Lockout’ light would be better labeled “overheat” in my personal opinion, as this is what it actually means. Read our in-depth article about faulty diverter valves. a) Check ignition electrode continuity for earth fault. Pilot Burner lights Control Box goes to lockout safety time, b) Check earth continuity to pilot burner, c) Check pilot burner pressure is correct. That's loooooong. This can be the result of “cold spots” forming where the air is slowing or preventing the flow of the hot water. The type of. You’ll need to call a Gas Safe repair engineer. Each Potterton boiler has a fault code built into the appliance. d) Check there is no earth leakage on ionisation probe circuit. Check our list of the top 10 boiler problems common in all types of boilers. For example, pressure can be lost if there is a leak somewhere in the system, or if there are broken seals or pinholes in radiators. this reading should not be changed as it affects the minimum heat input of the boiler and may cause noise below this figure. As you can see the potential savings you can make from replacing an old boiler, especially a broken one can make a lot of sense from a financial point of view. The condensate pipe is responsible for transporting acidic water away from your boiler to your drains outside of your home. Pilot established - main burner does not light. 2. Press the Reset button. If you have no hot water coming from your Potterton boiler through your taps or shower, then there are many potential causes. Hello, My boyfriend and I recently moved into a house we bought. Check our list of the top 10. If the issue continues, then the cold radiators may be caused by a different problem, such as sludge deposits. Also for: Suprima 60l, Suprima … After you have downloaded the manual double click on the download for the manual to open, if … For instance, if your boiler is an old G rated model and you replaced it with a modern A rated boiler, you could expect to save as much as £315 a year on your energy bill. Main burner does not light Control Box does not lockout: a) Check main burner gas cock is open. The PCB’s would fail prematurley and cause the boiler to stop working. Need to know the cost of a new boiler, quick? 2. 1. Main burner does not light Control Box does not lockout, b) Check electrical continuity to main gas valve, c) Check operation of gas valve and replace if necessary, d) Check control box. I have Potterton boiler profile 60e with conventional set up, that is 2 port valve for heating and 2 port valve for hot water with... Mould in walls caused by poor ventilation and insulation and type of heating system? A registered Gas Safe Engineer will be able to assist you. Boiler lockout on hot water demand (Potterton Combi 100) - CH working fine. When the hissing stops you can close the valve and proceed to the next radiator. Typically, you will observe radiators being cold at the bottom and in some cases a radiator that is cold at the top. OR iii) Safety thermostat sensor tripped. Ignition lockout Showing 1-10 of 10 messages. 18 December 2005 at 11:27AM edited 30 November -1 at 12:00AM in In my home (includes DIY) MoneySaving. Outdoor temperature sensor short circuit or discontinuity, Check connection and outdoor temperature sensor, Boiler flow sensor short circuit or open circuit, Boiler return sensor short circuit or open circuit, Hot-water sensor 1 short circuit or open circuit, Hot-water sensor 2 short circuit or open circuit, Address conflict on LPB bus (EUROCONTROL), Check addresses of connected control modules, Internal BMU error, process sensor, change BMU, Allow unit to cool down and reset. If your boiler pressure drops too low, the boiler’s default failsafe mechanism will kick in and the boiler will lockout. Want an exact price on a new boiler? Find out what replacement you need along with costs (takes 60 seconds). Get a fixed online quote from £1,695, Learn all about combi boilers in our what is a combi boiler guide. Re: Potterton Puma 80 burner lockout! this reading should not be changed as it affects the maximum heat output of the boiler. No Ignition Spark. If your boiler drops suddenly, it may be a sign of a significant problem, in which case you should consult a Gas Safe Engineer at the earliest convenience. Our Potterton Suprima HE 80 is currently faulty again. Problem with Potterton Promax 15 HE boiler. Potterton Suprima 60L Boiler Locks Out on Start Up Potterton Suprima, solid red lockout light (Siemens pcb). Pilot does not Light. I’ve reflowed a couple of joints on the pcb and changed the electrode (will try more joints at the weekend). If your Potterton boiler is experiencing issues and you’ve no hot water, the good news is that many problems can be resolved without professional help. If this is obtained and the control box continues to lock out then replace the control box. However, bear in mind that this is a quick fix and does not necessarily fix the root of the issue e.g. A reading of at least 7^A DC should be obtained. So, the boiler is likely to lock out, before displaying the fault code. Think you may have an on-going issue with your boiler? With that said, one of the most common causes of no hot water is a faulty diverter valve. Check that the boiler is being supplied with power. We've knocked £100 off, everything. Our team will be in touch soon to quote you happy. Condensate pipes are responsible for transporting acidic water, produced by waste gas, away from the boiler and outside down a drain. 7. a) Check gas supply is available at the pilot burner at the correct pressure. b) Check the boiler is being called to operate. Use our boiler quote calculator (your fixed price will appear on screen). This means that you essentially use less energy and therefore save money on your heating bills. This sludge can cause blockages and prevent the hot water flowing how it should, leading to cold spots in your radiator. Financial Support: If you are in receipt of certain benefits, you may be entitled to claim a free boiler grant. Boiler lockout is a term used by the boiler manufacturers, this means that the boiler has shut down due to any fault or anything which is not under the parameter of the boiler. Over the last 8 months it has occasionally (every month or so) gone to lockout with a different fault each time. Once the pressure is at the required level, you can then restart the boiler and it should resolve the issue. You can find more about Potterton Suprima boiler faults as individual blog posts on this site. Once or twice a week, the boiler either fails to start or starts for a while and then stops. Problems of some models can be identified with the help of an error code and can be fixed with the help of information from the tables. Low boiler pressure is a common problem with all boilers and Potterton boilers are as susceptible to this as any others. The replacement parts, combined with the engineer’s labour costs can all add up, with some of these higher-end repair jobs costing around £500. This fault usually starts off with the boiler going to intermittent lockout needing to be reset. Pilot partially blocked or needs adjusting. Try turning the boiler stat down half way and see if you can limp through until you can get it swapped out Use our quick and easy tool to get your fixed price boiler replacement. Get a fixed quote on a new boiler installation in 60 seconds, here. Potterton Suprima Boiler Problems This article gives a short overview of the Potterton Suprima boiler problems. This can result in cold or lukewarm water. The Potterton Suprima has several different derivatives. #1 Problem: Low Boiler Pressure (E119 Fault Code), #3 Problem: Frozen Condensate Pipe (E133 Fault Code), #5 Problem: Boiler Turning Off or Locking Out. ‘Locking out’ means the boiler illuminates a red ‘lockout light’ and turns itself off, requiring the user to reset boiler by pressing the ‘Reset’ button once the boiler had cooled for a while. However, it is quite common for boilers to lose pressure over time and is often easily fixed without professional help. Replace if necessary, Ignition sparks Pilot does not Light. How to prevent airlock in boiler. During winter, when the temperatures drop below freezing, it is common for the condensate pipes to become frozen, preventing the waste from flowing to the … If your boiler has turned off – what is termed a “lockout” and is displaying the low-pressure error code, restarting the boiler will not resolve the issue. Boiler is in a small, purpose built brick shed on back of extension, alpong with a frost stat. More often than not, an error code will be displayed on the digital display to help you find out what’s wrong with the unit. If you suspect too much air in your central heating system, then it may be time to bleed your radiators. Open the valves of all radiators connected to the system. Check our new boiler costs guide and use our boiler size calculator if you want to get a better understanding of how our fixed price boiler quote tool works. For this reason, it is important to have your boiler investigated by a registered Gas Safe Engineer. What's even more, we're able to offer low monthly payments with boiler finance, and even interest free options. Interruption of gas supply or flame failure, Interruption of gas supply (internal error). Modern boilers are designed to lockout when there's a safety risk, leaving your home without heating and hot water until the fault is fixed. CV34 4LL Temperature & Settings Display. When the boiler recognises any issue, it will display a fault code. Suprima 30 HE boiler pdf manual download. Pilot does not remain alight when knob released. Condensing Central Heating Boiler. The Fix: … A&D Plumbing Services is an Appointed Representative of Consumer Credit Compliance Limited who are authorised and regulated by the Financial Conduct Authority FRN 631736. If this is obtained and the control box continues to lock out then replace the control box. Also for: Suprima40 he, Suprima 50 he, Suprima 60 he, Suprima 80 he, Suprima 70 he, Suprima 30 heg.c. Adjustment in the range is achieved by pressing the + or - buttons whilst the F is displayed in the Status/Function Display. a) Check electricity supply is available to boiler and on/off switch is illuminated. The water pressure is too low (< 0.5 bar). However, if you do not feel confident with this task a local Gas Safe Engineer will be more than happy to do it for you. There are two major reasons why a boiler shuts off, either to prevent further damage to the boiler itself or to keep members of the household safe. GB205805920 ). The temperature set point for the heating is too low. Correct the error, if possible. The one I am referring to is the most common which is the Standard efficiency version commonly known as the 30L, 40l or 50L etc. Open the gas isolation cock. We're still installing boilers, safely. Thermostat calling lamp should be lit unless internal thermostat is satisfied or external control circuit is broken. Client is telling that the boiler occationally work.. Check fuses and switches. Think you may have an on-going issue with your boiler? What's more, as we've already covered, our boilers come with warranties which are up-to 10 years long. 7 different tables below are an excellent manual for owners of boiler of Potterton brand. Low boiler pressure is a very common problem that occurs in all boilers and not just the Potterton models. You can see the pressure level by looking at the pressure gauge if the needle is below 1 on the pressure gauge, this indicates the pressure is too low. Potterton Boiler troubleshooting. Read more. If your Potterton boiler keeps turning off, with no obvious explanation or error codes, then the only way to find out what is causing the issue is with expert help. I have a Potterton Suprima 80L boiler which is suffering from intermittent lockout. Unfortunately, in many cases, a faulty diverter valve is an expensive part to replace and it makes more financial sense to replace your boiler. It is room sealed and fan assisted. No hot water from your Potterton boiler is not necessarily caused by a faulty diverter valve, it could be caused by another problem such as a faulty Printed Circuit Board (PCB). Main burner remains alight when thermostat satisfied. Check whether the gas isolation cock is fully open. with installation as quick as tomorrow. This is normally set at 40 which is equivalent to 2920 RPM. Due to being outside, it faces the risk of freezing in the colder months. d) Check power supply is available to control box (see wiring diagram). This can help the boiler to prevent from lockout. 132 replies 202.5K views ... My boiler now does not fire up, even when I set all the devices around the house to call for heat. If the condensate pipe is frozen, your Potterton boiler will lockout and display the fault code E133. Suprima 30L boiler pdf manual download. Ideally, you want to top it up, until the needle sits within the green area, around the 1.5 mark. Replace if necessary. A typical failure will be the red ‘lock-out’ light coming on and the user needing to press the reset button. if you want to get a better understanding of how our fixed price boiler quote tool works. Pilot Burner Lights. Check drain, especially any external runs in freezing temperatures. Trading address is 1 Station Road, Great Sankey, Warrington, Cheshire, WA5 1RH. If your condensate pipe is frozen, you can thaw out the condensate pipe quite easily. Turn the valve using the bleed key and you should hear an audible hiss indicating air is being released. You can read our full articles about dealing with radiator sludge. View and Download Potterton Suprima 30L installation & service instructions manual online. Emergency call out charges, labour costs and replacement parts can easily end up costing you several hundreds of pounds each time. it sounds like a problem with the boiler thermostat, this would mean that the boiler is getting too hot and the overheat thermostat is doings its job and shutting the boiler down. The CORGI registered installer/maintainer (it's four years old) has now e) Check ionisation probe circuit for correct flame current. Reset held in for 10 secs, then flashes red 3 times per second We were called out to a Potterton Suprima 60L boiler that wouldn't fire up. '...' : ''}}. COVID-19 Notice Potterton Suprima 50 Lock Out problem. possible fault i) Boiler max temperature exceeded for gradient (probable pump jammed or air in the circuit). My Potterton Promax HE 24 (not plus) boiler sometimes cuts out. There’s not a DIY fix for the E09 fault code. no. The boiler has an integral fuse. Posted on 11 Jan 2020. Installing a new, modern boiler means you are covered by a brand-new warranty (as long as 10 years in some cases), meaning that if any parts fail during that period, the boiler manufacturer will cover the costs and if necessary replace the boiler. And outside down a drain heatable acts as a result your Potterton boiler has a meter. Micrometer in series: Suprima 60L boiler locks out the user needing to the! Failure to carry out a step may point to a malfunctioning component combi... 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