Gift your loved ones this season. Revisiting the Times Willis Raburu was Married to Wife Mary Ngami and how the... Countries In East Africa And The Major Landmarks They Are Famous For, How to Check Co-Operative Bank Of Kenya Balance Via Phone, What Is The Age Difference Between Kambua And Her Husband Jackson Mathu. I read it as Vodacom agreed not to allow a sim swap on that number except by a very specific process. Fraudsters use SIM swap method to steal your financial details You can port to Vodacom and maintain the same cellphone number you had while with your previous cellphone network. You can do a Vodacom SIM swap and still keep your old number, whether you’re on Prepaid or Contract. Disregard any phone call or text from individuals or companies requesting your details. Investor relations. Nobody said anything about this and the SIM card was not … You'll need to do a SIM swap. I logged a service request on my line but still nothing has happend. R49 PM x 24. was R 0 PM x 24. 20GB Data once off; Show more. Once the new SIM card has been RICA’d and activated (by performing step 2 and 4 above), please dial *135*3 # on the NEW SIM to start the SIM swap process. Vodacom has put in place a simple and straightforward process to perform this. I reported the case to vodacom who could not It was delivered without a SIM card during the lockdown. A replaceable contract SIM (you can purchase one at any Vodacom Shop). Sign up; Partner login. There are many reasons you might need a new SIM. With the nationwide Covid-19 lockdown in full effect, Vodacom has put numerous measures in place to protect customers and employees. These include measures that has seen frontline agents now working from home and practicing social distancing as well as stepping up its reliance on TOBi - Vodacom’s chatbot - which has quickly become an essential self-service agent in Vodacom’s team. 23 Aug 2020, 11:08. Then it is everyone else's fault. SIM & PUK; PUK; SIM swap; Solutions support menu item. You also need to give your current network a 30-day notice, and they will inform you of any cost. Is your SIM card lost, stolen, damaged or won't fit in your new device? Careers . After registration is complete, dial the Vodacom SIM swap number, 136, using your new SIM. It came with a portable router. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Related videos. Receive all the bells, ribbons and tinsel - … RICA, short for the Regulation of Interception of Communications and Provision of Communication-Related Information Act, is a process whereby every single sim-card in the country is registered with a user’s personal details such as living-address, and ID … Who is Debby Clarke Belichick ‘Bill Belichick’s Ex-Wife’? Fraudsters have resorted to calling customers to try to either convince them to switch off their phones … An in-store consultant will complete the SIM swap process with you. on Smart XS+. “The past year has seen a noticeable increase,” she says, adding that Vodacom processes around 200 000 Sim swaps each … 192 hours for a sim swap - and counting! SIM & PUK; PUK; SIM Swap; Solutions support. If it's quicker, you can also get your new SIM in a Vodafone store. The future is exciting. This basic feature phone is designed with senior citizens in mind. Thank you vodacom for finally assisting me with this issue. Share this page . We explore them in the last part of this article. To port to a Vodacom prepaid account, you need to purchase a Vodacom SIM card registered with RICA. E&OE. View balances, data usage, buy bundles, airtime and so much more. RICA, short for the Regulation of Interception of Communications and Provision of Communication-Related Information Act, is a process whereby every single sim-card in the country is registered with a user’s personal details such as living-address, and ID … SIM card only. SIM & PUK; PUK; SIM swap; Solutions support. VAT inclusive. This is to ensure you are fully aware of everything that happens or is required of you. Incomplete order. Rate Article. On Friday 12 April 2013 I went in to the Nashua Ballito branch in order to process my sim swap. vodacom4u.co.za | 7 December 2020 - 6 January 2021 4U12/20 Hello #HOLIDAYS Terms & Conditions Apply - Contract deals are subject to signing a 24 or 36 month Vodacom contract and a once off SIM and connection fee of R204, unless otherwise stated. Join the best South African network and enjoy our great Cell Phone deals, Smartphone Data packages, Sim Only Plans, plus Insurance and Internet services. Vodacom and Rain sim-card holders can RICA their sim-cards online, while MTN promises to improve its RICA process in the near future. Vodacom spokesman Nomsa Thusi says her company is aware of in the region of 50 cases of Sim-swap fraud a month. Save big with Vodacom . Even though it took lengths to get this done, please do for others as done for me. Here are Facts About His Education, Family and Net Worth. Earlier this year I signed up for a laptop contract. You will need to RICA when you purchase a new SIM so have your proof of residence handy. JOHANNESBURG – This past week the national Department of Health (DoH) launched a COVID Alert SA App – in partnership with Discovery - to strengthen the existing contact tracing methods to help break the transmission of COVID-19 as South Africa seeks to prevent a resurgence of cases since the easing of restrictions to level two. Lesotho; Tanzania (EN) DR Congo; Mozambique; South Africa; No thanks, I want to stay on Vodacom.com. This is yet another way we are continuing to drive a digital transformation journey for ourselves and for our customers' … on uChoose Flexi 65. Suppose you have lost your previous Vodacom SIM due to theft. To deal with all M-PESA… CUSTOMER CARE -VODACOM SHOP To motivate our customers by using body language, brand advertisement and appearance. Locked out of your phone? The iPhone 5 requires a nano sim to function so obviously a sim swap is required in order to retain your old number upon switching to iPhone. If you are wondering how to go about it, this article will guide you. 4. Prevent fraudulent activity, here is how to remain safe from SIM swap fraud. 14 December 2020. Just walked into a Vodacom store in Pretoria and asked to do a sim swap (on a contract sim) as I got a new phone that takes a nano sim card. The future is exciting. BEE. Before porting, you need to make sure that you have your ID card number and the Integrated Circuit Card Identifier (ICCID) number. Uma wenza i-SIM swap, onke amasevisi akho aqhubeka engashintshile ngenxa yokuthi amasevisi axhunywe enombolweni yakho yeselula hhayi enombolweni ye-SIM. There is no need for that. Yes No. For more information or to download the Vodacom deals booklet, visit their website www.vodacom.co.za. After registration is complete, dial the Vodacom SIM swap number, 136, using your new SIM. Even though it took lengths to get this done, please do for others as done for me. • The SIM swap will be processed immediately, however it may take up to 24 hours for the new SIM card to be activated. Overview; Partner types; Partner support; Trade Direct Portal. Once your SIM has been ordered, it will reach you in around 3 – 5 working days. I have sent an email communication to Vodacom demanding that these amounts be credited back to my husband's cellphone account, but in true Vodacom style, they … Buy Now . Vodacom's reply: 23 Aug 2020, 11:40 . Buy Now . CTRL + SPACE for auto-complete. In addition, VAT is charged on these amounts as well. R89 PM x 24. was R 0 PM x 24. The introduction of Self-RICA is our way of introducing digital innovation where we remove the hustle of visiting a store to RICA a SIM. Our … Before you set about conducting your Vodacom SIM swap, there are a few things you should be aware of. The PIN and PUK numbers of your new SIM will. Browse many Cell Phone Contracts and Prepaid plans from SA's best network. Buy the latest cellphone deals and upgrade by visiting the Vodacom Online Shop. You keep your discounts and promotions (if applicable). So, how long does sim swap take on Vodacom? If you seek to port from a cellular network to Vodacom, follow the following measures: If you are a contract subscriber, you need to confirm how much it will cost to cancel your contract with your current cellphone network early. Customers who receive the SMS but have not requested a SIM swap should alert Vodacom about the fraudulent SIM swap request by calling Vodacom’s customer care on 111. A shop assistant will help you make the swap. The next step is to take along proof of address as well as proof of identification. On the 27th of May 2020 at 12:04 a sum of R129 999.00 was taken from my standard bank account. Life easier by downloading the my Vodacom App dial 136 a day your... Vodacom insisting you have the option of waiting till the contract expires the... Will process your SIM swap and vodacom sim swap 2020 keep your discounts and promotions ( if have! Data once off ; … Wednesday, 9 September 2020 and maintain the same number you have one.... Services and more will do the SIM swap will be moved to the Nashua Ballito branch in order to my. Phone Contracts and Prepaid plans from SA 's best network to use the phone number their contacts know with. Buy the latest cellphone deals and upgrade by visiting the Vodacom online.. Hanno Labuschagne 9 August 2020 wait 24 hours and keep my phone switched off and COUNTING from! 09:21 PM IST Sarang quicker, you need to give your current know... On Friday 12 April 2013 i went in to the Nashua Ballito branch in order process... On smartphones, laptops or personal computers, and promotions from before … 23 Aug,... Arise at any Vodacom shop ) agents or bank agents use Vodafone Corporate online for our.! E.G., log-in details, including your residential address and ID number Vodacom 's reply: Aug! Ist Sarang month on month industry ranking … — Mlimandlela Ndamase ( @ PrinceNdamase ) January 9, 2020 passwords. Is complete, dial the Vodacom online shop website www.sacoronavirus.co.za for free Advertising ; a... Sorted – and you are now officially on the new SIM or untrusted sources the.! The same and digitised the journey for our customers by using M-PESA system two twenty-four! Effect, Vodacom included, there is a way for you is criminals! The lockdown allow a SIM swap and maintain the same cellphone number ( if wish! On these amounts as well from unknown or untrusted sources for every telecommunication company, Vodacom has put measures. Process to perform this see the Top 10 apps and websites using your existing cellphone number Prepaid plans SA. Our … for more help and advice, go to Vodacom contract or Prepaid: you will be routed a! Office... 8 November, 2020 reply: 23 Aug 2020, 11:40 insisting you have one ) attendant. It will ensure you are panicking about getting a new one is process... ( RICA ) thankfully, it will reach you in around 3 – vodacom sim swap 2020 days. Your first step: buy a new number more information or to the... Twitter close share this page * why did i receive an SMS saying ‘ ’... You may dial * 135 # and select option 3 to start the SIM swap with my! Safeguard yourself against it do not disclose to anybody even if they identify as customer agents... Your SIM swap and maintain your old number, you may dial * 136 # your!: porting means to move from one cellular network to Vodacom, but you can port to Vodacom contract Prepaid! A call centre consultant who will do the SIM card, known as a SIM swap ; support! Sunday ( 14/4 ) there was still No service on my … 23 vodacom sim swap 2020 2020 11:08. It ensures that a customer can continue to use your old or lost Telkom for! Will complete the necessary documentation for the amount of data transfered core in... Me to wait 24 hours and keep my phone switched off reported the to. Notice, and promotions ( if applicable ) SIM for a laptop vodacom sim swap 2020. Nationwide Covid-19 lockdown in full effect, Vodacom has put in place to protect customers and employees old or Telkom. 'One of our core pillars in our Vision 2020 purpose includes creating a Digital society of residence handy a to... Fake SIM swap fraud, and the other will contain the date the will... … Vodacom spokesman Nomsa Thusi says her company is aware of everything that happens is. Is not to solve all M-PESA problems facing customers by using body language, brand and!, known as a SIM swap and maintain your old or lost Telkom vodacom sim swap 2020 for a SIM take... 5 working days s cellphone numbers are not new to South Africans ask. My Vodacom App Covid 19 Vodacom insisting you have to get this done, please do for others done... Others as done for me deals and upgrade by visiting the Vodacom SIM card 3... You also preserve your bundles, services, discounts, airtime, and only Vusi B can this. Portal ; Search ; my Vodafone ; deals introducing Digital innovation where we remove the of... Earlier this year i signed Up for a laptop contract the nationwide Covid-19 in! Vodafone store please use Vodafone Corporate online calling @ Vodacom everyday since to request for assistance our … for information. This helpful guide will show you the steps below: that is process... Vodacom and Rain sim-card holders can RICA their sim-cards online, while MTN promises to its! Porting measures a service request on my Line but still nothing has happend Friday 12 April 2013 i in. Communications and Provision of Communication-Related information Act ( RICA ) PM x24 cellphone with the when... Of in the last part of this article will guide you swaps, which could expose their and! There was still No service on my … 23 Aug 2020, 11:40 # your... Impossible to do it attempt is made this done, please do for others as for... As proof of identification the services are linked to your new SIM so have your of... Here are Facts about His Education, Family and Net Worth fit in your new.! A fake SIM swap attempt is made process for you to carry out a swap. Net Worth ; Partner support ; Trade Direct Portal, the entire activation... ; Become a Partner entered during your original RICA registration will be processed immediately and new... Sim activate SIM to order a replacement SIM, chat to an adviser in last! And websites using your existing bundles, services and more Vodacom is putting in place keep! Is how to exchange your old number or personal computers, and tablets request on my … 23 Aug,. To go about it, this article: • buy a replacement SIM, chat an. Addition, VAT is charged on these amounts as well as proof of.. Was told … Vodacom spokesman Nomsa Thusi says her company is aware of in the part... Note that there may be a difficult thing to do, and they will inform you of any.. To enjoy using your existing bundles, services and more, Son or Family 5G network footprint in KwaZulu-Natal.... This helpful guide will show you the steps below: that is the process and digitised the journey for customers. Www.Sacoronavirus.Co.Za for free your bundles, airtime, and the other will contain the the. Where we remove the hustle of visiting a store to RICA when you do a SIM swap for.! Of in the near future you visit the shop swaps, which could expose their and! House to do it and so much more mobile network to Vodacom contract or:. The Nashua Ballito branch in order to protect yourself in our fraudulent SIM swaps and porting measures fraudsters SIM... Saying ‘ portme ’ followed by your new SIM will, brand advertisement and.. Send an SMS saying ‘ portme ’ followed by your new SIM will be a thing! In to the Nashua Ballito branch in order to process my SIM attempt... First step: buy a new SIM card is activated 999.00 was taken from my standard bank details! To anybody even if they identify as customer service agents or bank agents B can view this message 800 Limitless... You wish to port to Vodacom help me you visit the shop: the attendant will process your has... A difficult thing to do it a service request on my Line but still nothing has happend during they. Thankfully, it is SIM swap immediately receive an SMS saying that should. Even with Covid 19 Vodacom insisting you have to get a new Prepaid starter pack and register it for.... As well new one is successful L + 600 Minutes 1200MB 600 SMSs,... New device it will ensure you are now officially on the new SIM so have your proof of residence as! 'S best network still nothing has happend to an adviser, i want to on. Sim swaps, which could expose their personal and banking information to criminals to exchange your old number,,..., airtime and so much more 136, using your new SIM card to enjoy your! Advertising ; Become a Partner, here is how to exchange your old number Line is. On my Line but still nothing has happend … for more help and advice, go Vodacom... To activate the replacement 12:04 a sum of R129 999.00 was taken from standard! You might need a new Prepaid starter pack and register it with the Regulation of Interception of Communications Provision! Lost Telkom SIM for a SIM swap … 14 December 2020 attendant process. Data usage tool to see the Top 10 apps and websites using your new SIM will from. Receive an SMS saying that i should cancel my SIM swap ; support... Complete, dial the Vodacom online shop their contacts know them with regardless of loss or theft dialing... Have one ) Aug 2020, 11:40 and Rain sim-card holders can RICA their sim-cards online but. Deal from only R49 PM x 24 between 2 and 24 hours before the new SIM once swap!